Privacy Policy
Welcome to Emerald Atelier Limited., We are committed to protecting your personal information and your right toprivacy. Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.emeraldatelier.com (the “Site”). The information, which you provide will only be used for your intended purpose only and to complete your online purchase. We will never share, rent, or sell your information with any other company.
If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at info@emeraldatelier.com
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect personal information that you voluntarily provide to us when you register on the website, make a purchase, or contact us. This may include Individual or Company Name, Email Address. Telephone Phone number, Mobile number, Shipping address, Billing Address, Post Codes, Payment information, I.P Address. Tailoring measurements or Fit data.
We collect Information using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Information shared with a payment provider to process payments includes:
- Name
- Address
- Phone
- City/State/Zip
- Unique payment identifier
- Payment provider identifier
To better understand how our payment provider uses and stores the data shared with them, check their privacy policies – Stripe:https://stripe.com/gb/privacy
How We Use Your Information
To process and fulfil your orders, to manage your account, to respond to your feedback and inquiries, provide
customer support, to provide you with invoices and / or order confirmations, to send you promotional
communications (if you have opted-in), and to improve our website and services.
Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud;
and when in line with the preferences you have shared with us, provide you with information or advertising relating
to our products or services. We also use tracking and advertising tools like Google Analytics, Google Webmaster,
Google Ads etc. and browser cookies for collecting information about your usage of our website.
Sharing Your Information
Email Newsletter
This website currently operates or intends to operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Email marketing campaigns published by this website, or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no far a comprehensive list). This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations, subscribers are given the opportunity to unsubscribe at any time through an automated system. If you have any problems, please email us at info@emeraldatelier.com.
Data Security
We prioritize the security and privacy of your personal information. We implement robust security measures to
protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that
no method of transmission over the internet or electronic storage is 100% secure. While we strive to use
commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. By
using our website, you acknowledge and agree that Emerald Atelier Ltd. is not responsible for any intercepted
information shared through our site without our knowledge or permission. You also agree to notify us immediately
if you become aware of any unauthorized use of your account or any other breach of security.
Data retention
Changes to this Privacy Policy
Your Rights
You have the following rights regarding your personal information:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data,
under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under
certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to
another organization, or directly to you, under certain conditions.
Contact Us
If you have any questions about this privacy policy, please contact us at:
Emerald Atelier Limited
Registration No. 15817534
info@emeraldatelier.com
16, Rufford Gate, Bracknell, Berkshire.
RG122AD United Kingdom
